In the following detailed Superscore experience report, we took a closer look at the bookmaker. The history of Superscore began in 1999, when the two Upper Austrians founded the company in Wels. Superscore has been online since the turn of the millennium. Since then, the betting provider’s path has been steadily increasing.
The online provider can now boast over four million registered customers, with the focus clearly on Central Europe. The somewhat unusual marketing measures of the bookies have repeatedly caused a sensation in the past. Superscore knew how to burn itself into the heads of sports bettors. The kissing soccer fans from The 2012 European Football Championship was accompanied by a Superscore voodoo doll.
However, the following test report will deal with the practical qualities of Superscore. What betting offer is the online bookmaker starting with? What quality of service does the company offer? How is the Superscore Bonus for new customers? Our experience on all these questions can be found in the detailed evaluation.
Betting offer
The betting program is based on the needs of Central European customers. Superscore brings a total of 25 sports to the screen. The good mix ensures the desired variety. In terms of quantity, however, the bookie is not particularly well positioned. There are only a few offers in many categories, so that Superscore is already having problems launching more than 10,000 single bets per day. The offer is dominated by the typical mainstream sports, whereby football and tennis are clearly ahead. Ice hockey bets are extremely strong. Superscore is currently the market leader for fast skid cracks. The framework portfolio includes such disciplines as lacrosse, street hockey or golf. In the area of special bets, the improvements of the past few months are clearly visible.
Live betting
The live bets are varied, if not market leading. The provider apparently tries to provide variety. Sports such as baseball, rugby or table tennis are also standard in real time. Of course, the live bets are determined by football, tennis, ice hockey and basketball.
The real-time sector is upgraded by a small live stream. Superscore focuses here on a few selected, but always high-quality sports events.
Betting bonus offer
New customers are welcomed at Superscore with a 50% deposit bonus of up to 200 euros. There is no mandatory minimum deposit in the terms and conditions, but in practice a smaller amount than ten euros seems insane. Customers wishing to dust off the highest premium amount must make an initial deposit of 400 euros. In this case, the betting experience starts with a bankroll of 600 euros. The welcome gift is activated in the account management of the player lobby by entering the bonus code “First” . This must be done within ten days of registration.
The rollover conditions then provide for four times the turnover of the own money and the bonus amount before a profit withdrawal can be requested. When playing free spins, the minimum odds of 1.7 must be observed, which expressly also applies to the combination bets in their entirety. The rollover conditions must be met within three months.
The Superscore bonus is only valid for sports betting and may not be transferred to the casino or poker area.
Betting odds
Superscore betting odds hit exactly the average. On average, the bookmaker works with a quota key of 92.5 percent. Of course, the bookie does not reach for the top spots. It is striking that Superscore works very balanced at this point. There are no major fluctuations. In the case of important sporting events, the mathematical payment approach increases a little, but only rarely in the absolute top regions. In our experience, Superscore never has the best betting odds on the market on the screen. If you look in the other direction, it can be commendably emphasized that the lowering of the quotas for less important games is hardly worth mentioning. Special preferences of favorites or outsiders are also not apparent.
To give you a better overview of the Superscore betting odds, we have chosen three examples from the offer at random:
Soccer U21 European Championship
Portugal – Germany 3.24 – 3.13 – 2.12 odds: 90.91%
Tennis ATP Nottingham
Denis Istomin– Sam Querrey 2.53 – 1.46 odds: 92.59%
Basketball Women European Championship Serbia – France
2.66 – 1.42 odds: 92.59%
Deposits/withdrawals
The most important deposit and withdrawal method at Superscore is without question PayPal. The cooperation with the American financial service provider also proves the seriousness of the bookies. Alternative e-wallets in the portfolio are Skrill by Moneybookers and Neteller. Bank transfers can be carried out in real-time using Sofortüberweisung.de, Onlineüberweisung.de, and GiroPay. The prepaid codes of the Paysafecard are also recognized. All the transfer routes mentioned are processed free of charge. Customers who make their deposit using MasterCard, Visa, and Diners Club credit cards must expect a two percent surcharge.
The betting provider offers the following selection and conditions as to payment options:
- Bank transfer: from € 0.01 (3 payments per month free of charge, then € 5.00 per transaction)
- Skrill: at least € 10.00, maximum € 6,000.00 (2 withdrawals per month free of charge, then € 5.00 per transaction)
- Credit card: at least € 100.00, maximum € 5,000.00 – free of charge
- Neteller: at least € 10.00 – free of charge
Website and app
The online bookmaker works with a very clear and clear website. The navigation is well thought out and self-explanatory down to the last detail. Hobby players and beginners will immediately feel comfortable at Superscore. The typical sports betting design with the list of disciplines on the left-hand side of the screen enables you to place bets with just a few clicks. The color of the bookie is blue and white. There are advertisements, but to a very tolerable extent
For a long time it looked as if the chalice of mobile betting wanted to pass Superscore. In the meantime, the betting provider has a very chic, modern and, above all, easy-to-use sports betting app. On the go, customers have access to the complete betting program and almost all account management functions. Technically, Superscore relies on an optimized website version, i.e. no download is required. The technical adaptation to the respective smartphone or tablet takes place automatically. In the test, Superscore was shown to be compatible with iOS, Android, Blackberry and Windows.
Customer service
Customer support deserves very good grades. The Superscore employees have many years of experience. There can be no deductions for the friendliness and professional competence in the assessment. Superscore support can be reached between 7:30 a.m. and 11:00 p.m. every day.
The fastest way to contact us is via live chat on the website. However, the email service should be used for more detailed inquiries. The answers are quick, individual and helpful. Anyone who picks up the handset should plan the cost of a call abroad to Malta. The service team is at home on the Mediterranean island.
License and Security
There is 100 percent security at Superscore, not just the four million customers mentioned at the beginning speak for this. What started as a small company in Wels has now developed into a top international company with around 200 employees. The betting provider is now based in Düsseldorf. The shares of Superscore AG there are traded on the Frankfurt Stock Exchange. The official sports betting marketer is its own subsidiary in Malta, which is equipped with an EU license from the local supervisory authority. In Austria, specifically in Linz, only the technical support of the bookmaker is located today. Legally, Superscore Holding belongs to the French-Canadian Betclic Everest Group.
The numerous sponsorship activities of Superscore are a special sign of seriousness. A list of all teams, athletes, associations and events that were supported by the bookie in the past would cause this report to burst. The engagement ranges from the Bulgarian ski jumping national team to the various football Champions League qualifiers to the hockey cracks from HC Sparta Prague. Superscore is currently a premium partner of FC Schalke 04, FK Austria Vienna and SV Ried. The EHC Black Wings Linz is supported in the EBEL Ice Hockey League. Superscore is also a partner of the tennis tournaments in Hamburg (ATP) and in Linz (WTA).
Additional offer
In the side area, Superscore ensures the right entertainment between the sports bets. The virtual arcade is small but nice. Customers can choose from over 100 games. The highlight here are the ten progressive jackpots, which are all filled with several million euros. The poker software definitely deserves a very good grade. The card geeks can choose from over 1,000 tables around the clock. Every user will find the right opponent here. The Virtual Football League was added to the program a few weeks ago, including high odds and the quickest profit statements.
Betting tax
Superscore also has to pay the sports betting tax to the tax office. The betting provider has decided to abide by the law exactly. The special levy is passed on to customers directly and without further ado. It doesn’t matter whether the betting slips win or not, the betting tax goes straight to the tax authorities immediately after the bet has been placed. A Superscore betting ticket is always settled as follows:
- Bet: 100 euros
- Betting tax: 4.76 euros
- Net stake: 95.24 euros
- Betting odds: 3.0
- Possible profit: 285.72 euros
Superscore afterword
Superscore is not only a more renowned, but above all a very safe local online bookmaker. The EU license, the stock exchange listing and the affiliation to the Betclic Everest Group emphasize the seriousness. The support of PayPal as a payment option may also be highlighted as an additional seal of quality. Overall, the betting provider is working with a very round overall performance. There is hardly any area in which the bookie is really lonely. On the other hand, the online provider does not drop in any section. Real criticisms could not be found in the Superscore test. The range of bets on offer is varied, but it may still be improved somewhat in depth. The betting odds hit exactly the average in the bookmaker ranking. The welcome offer is fair overall, even if other competitors work with significantly more customer-friendly framework conditions. A special praise deserves the support, which is helpful to the users from early morning to late evening.
